Why working for Ocean Park sucks ass

Think of this as my version of grievances Martin Luther nailed to the cathedral door.

Dear concerned parties,

This is my feedback regarding the operations of your company. Since you have never cared about what I have to say, I post this as a list of why working for your is unpleasant. I understand that this could put future employment prospects in question, but I am entitled to voice my opinions.

After 10 years, the standard operating guide should have been written to insure continuity and a basis for quality control from an operations perspective. Instead, everything changes year to year and is not consistent.

Though I acknowledge that I am in a different culture, I hardly think it is appropriate to lie, stretch the truth, or engage in deceptive tactics to save one's face. In fact, the group all loses face if it is discovered that this is the case. And to say it is a language or communication issue is fucking bullshit.

By not placing capable and competent people in decision making positions. This does a grave disservice to the operation, as it wastes time, energy, labor and money to correct those mistakes.

Ineffective management techniques. No enforcement or support given to people that actually do the work. Especially when people refuse to take responsibility for their mistakes, bad judgements, and not following instructions.

The decision making processes give little thought as to how things are to be implemented and the effects of the operation. Which come across as arbitrary.

The office atmosphere that is more like a kindergarten than a professional office.

There is an incompetent wardrobe department. The company could have saved more money by firing these idiots, than to fix their mistakes.

I see a lack of emphasis on guest education: what to expect, what not to expect and how to behave. Enforcement of rules and a more visible staff should help.

Also existing is the lack of cooperation and communication between departments.

The department leader doesn't care and is detached from aspects of the operation, especially staff performance and conduct.

Lack of training of those who support us, like the make up support staff, ADs, and escorts. I resent the fact that information is never shared with my colleagues and I, or worse yet, ever communicated to us.

Transparency and open communication does not exist between segments within the department.

The department has inability to adequately respond to the needs of the following groups: support staff, performers and guests. Changes are made to benefit the convenience of the management and public perception, rather to than to be proactive and actually research/investigate and solve the root problems.

The inability to retain staff for the future. This leads to recreating the standards set from the previous year, and a lack of consistent practices.

Finally, there is a lack of respect towards the people that are hired to assist you to create a successful event. I don't appreciate backstabbing, being lied to, the game playing and other unprofessional behavior. You are worthy of my respect, I expect the same from you. Likewise, why should I show you face, when you blatantly treat me disrespectfully.

Offering alternatives or solutions are pointless, as you don't really care. After all, it is a business. But in order to survive, we need each other. We row the boat together or we all sink and drown.