If a Team Member, by the name of Grant tells you to shut up, and you report it to guest relations, what actually happens?
My visit to USF was less than stellar. We both wanted to see the new Harry Potter experience. Took us 3 hours to get into the area, then to discover that it will take another 90 minutes to actually ride the ride. Fucking liars!
Grant was the rude motherfucker that told us to shut up, wouldn't try to solve the problems, and added "If you came back after the weekend, you wouldn't have this problem." That's not the point, dumbass, but you had it in your mind that you didn't care about another guest bitching about their experience.
The butterbeer soothed my anger a bit. Yum!
It reminds me of why Disney does things so much better.
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